Privacy Notice

Introduction

Billow ("we", "our", "us") is committed to protecting and respecting your privacy. This notice outlines how we collect, use, and protect your personal data when you visit our website, purchase our products, or otherwise interact with us.

Who We Are

Azebragency Limited operates the Billow website, located at billowestore. For any questions, please contact us at customerbillow@gmail.com.

Information We Collect

Information You Give Us

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: includes bank account and payment card details.
  • Transaction Data: includes details about payments to and from you.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: includes information about how you use our website, products, and services.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

Information We Collect Automatically

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your order, manage payments, fees, and charges.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To enable you to participate in a prize draw, competition, or complete a survey.
  • To administer and protect our business and this website.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Sharing Your Information

We may share your personal data with:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • HM Revenue & Customs, regulators, and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

International Transfers

Some of our external third parties are based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict processing, object to processing, and to transfer data.

Contact Us

If you have any questions about this privacy notice or our privacy practices, please contact us at customerbillow@gmail.com.

Changes to This Notice

We may update this privacy notice from time to time. Any changes we make will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.